Feedback - FROWNS

[Shooter036]

Hi.
With a heavy heart, I am writing this post in this section.

Recently, I had purchased a Nikon 28-105 from Mr. Subrata Pal, the link of the post is as follows.

http://www.jjmehta.com/forum/index.php/topic,53104.msg435364.html#msg435364

I met him on 3rd August in Kolkata, and inspected the lens. After negotiations, we settled for 6000/- for the lens, and for another 300, he included me a Hoya UV filter. I had offered to pay him by electronic means, but since he had trashed his phone, I had to draw the cash, and since either of us were not having the change against a 500 rupee note, we mutually agreed that once his phone is restored, the balance amount of 300 would be paid electronically.

On inspecting the lens, it was capturing images perfectly but the shift from 28mm to 35mm was a bit sticky. I asked him about the place where he had gotten it serviced. He said that it was serviced by Nikon Service center. Since I had purchased a scanner from him about a year and a half ago, I believed him, and took the lens home.

After a few days, to be precise, on 7th august, the lens was not getting detected by either of out FX bodies (Nikon D750 and D810), and a Nikon F90x, I tried calling him, but his number was switched off. So, on 8th august, I took it to my repair person. (the copy of the bill is attached with the serial no.). Meanwhile, I tried to communicate with him. It was on Friday (10th august), when I could get in touch with him.

On contacting, I asked for the service advisory, that Nikon had issued to him, and that's when he started talking ambiguously. He said that he would have to look for it. On saturday (11th august), he called me,saying that he would be going near the Nikon Service Center, and he would get the lens repaired. I couldn't trust him with this, and I just asked him to share the service advisory, I would deal with the Nikon Customer service. I too had some work, thus I couldn't talk properly.

Today, when I called him, he simply said that he has misplaced the service bill, and on further pestering, he admitted that he got it done from someone, who 'works in the Nikon Service Center'. Then, he started badmouthing me, saying that either you pay me the rest 300 rs, (i never said that I wont pay) or I will complain the police, then he sent me a threat text, all off a sudden, demanding another 4k for the scanner which I had purchased from him about a year and a half ago for 6k. Then he said that he was not happy in dealing with me, and thus he want 'his' goods back, i.e. the lens, and the scanner, and he will refund me the entire money, in a very threatening tone. I am attaching the screenshot of the text message that he had sent me, along with the bill copy, which proves that I have given the lens for servicing. Let him go to the police, do whatever he want.

All these, because he couldn't prove that he got the lens repaired from Nikon Authorized service center (so that I can claim the 6 months warranty on the product). Though he has agreed to refund me the money, but i need the lens, even if it requires some service. In any case, I would pay him the rest 300 as soon as he shares the UPI code.

I would definitely ask others to be aware of this guy.

I definitely dont need the refund as I desperately need it. With a pinch of salt, I will use it.

Regards,Joy

P.S. : Somehow I was unable to attach the bill copy for the service, and the screenshot of the threat message, but if it is required, I can PM it to the concerned person.

[VikramF]

Let karma be the judge!!

At the end it all comes back....

If you're happy with Karma, then so be it.

If not, could you raise the issue clearly, as per the timeline, along with supporting statements (screenshots) and what you expect the OP to do via PM to all the mods please?

[ayaskant12]

I had put all data in the thread itself

OP complained to a mod and he deleted all the discussion where the seller claimed that he couldn't contact me on Whatsapp!!
As if jjmehta forum messages section didn't exist!!
It was there itself accepted by the seller but nothing was done and not even an explanation was asked!!

Simply deleting the chats of a ongoing sale thread and asking to take it to PM's!


I contacted the said mod and he told I can only sympathize with you.

I have Whatsapp messages but what will be the result?

Let karma be the judge!!

At the end it all comes back....

[VikramF]

even after "ayaskant12" 's complain / frown feedback, no reply from the seller to clear his side & the seller is still allowed to be on the forum or post WTS post !!!

I remember reading the post below and just re-read it again. I still can't see where the OP has asked for a redressal.

It is surprising that the other member hasn't replied and it is surprising that the OP hasn't contacted the mods either.

He also said the lens was working when he received it (and in anycase it's up to a buyer to check items). So the issue is on the battery and the adapter. In whatever case, the mods would need to be provided with proof of agreements (written or screenshots between parties). Without which it becomes a he-said-he-said case. I think the OP realises that as he's said repeatedly that nothing was put in writing.

[aadishvaar]

even after "ayaskant12" 's complain / frown feedback, no reply from the seller to clear his side & the seller is still allowed to be on the forum or post WTS post !!!

[ayaskant12]

This is regarding my deal with Mr Parampreet Dhat regarding
Fuji XE1
Fujinon 18-55mm 2.8 and
Fujinon 35mm f1.4

http://www.jjmehta.com/forum/index.php/topic,50606.msg425947.html#msg425947

In the thread also he has mentioned regarding the adapter and now how this guy is manipulating facts!!

During the deal the price felt bit high to me. So i didn't commit. So seller suggested adding a Nikon to fuji x mount adapter. So i decided to go for the deal as now it seemed ok to me.
During later part of deal finalizing stage it was revealed that the battery is a wasabi brand aftermarket battery. I insisted on giving the original one and seller said he will send once he finds. I agreed.
He never said he won't send the adapter.


Dtdc plus service i insisted and said i will pay at actuals.
He informed 1050rs after sending.

I received the items. Was busy and checked on 3rd day of getting.

And I informed him that battery and adapter is missing.
Seller said he didn't want to delay the deal so sent me whatever was in hand.
So i assumed once he gives me the adapter and battery i will give his 1050rs. That was my fault. I should have told him give me adapter and then take your shipping charges.


(There was no communication regarding money or adapter from either side. I was busy in selling the xe1 and getting a xt1. I sold off the xe1 and bought a xt1 so was cameraless during that period and never used either lens )


When I checked after receiving, All was working fine. I kept it in my box.

Am not a professional. After few days of getting my new XT1 camera I removed the 18-55mm from box  for a function and to my utter surprise the lens didn't work showing lens error. I searched in net and saw that it's common with this lens. So accepted my fate and never bothered to blame the seller. Basically the 18-55 was never used by me.

Now after around 45 days the seller returns to ask for the 1050rs.
I casually informed him that the 18-55 conked off and am at a big loss with this deal.
He said it was working fine with him.
So i reluctantly sent him 1052.50rs.

I asked on WhatsApp did you receive the money?
He said yes and said thanks to me. Even i welcomed him and closed the discussion.

Now i knew this guy won't send me adapter or the original battery.
I cursed myself for dealing with such a cheap person who even after knowing that lens is not  working and i never blamed him. He persistently asked for the money. So I decided to delete his no and block him on whatsapp and to never deal with this guy again.
I never had a spat with him.


I wish he had asked me why 2.5rs extra??
That was my way of saying BRO KEEP THE CHANGE.

Now hardly 10 days after getting the money he conveniently got the adapter and put it on sale here.

After i objected on the thread he retorted saying

1. The Adapter was not part of the deal and it was a FREEBIE
WOW JUST WOW

2. He said i blocked him on whatsapp so he couldnt contact me to inform that he found the adapter nd would send it to me!!

I am sure he tried to contact me only after i replied on the thread and realized i might hve blocked him.

Wow there is no other way it seems in this age
No SMS?
No WHASTAPP FROM ANOTHER NUMBER?
No facebook as i had added him there too

I mean seriously you are SO GOOD Human being?

TAKE A BOW BRO.


NOW I WISH SOMEONE BUYS THE ADAPTER FOR 1500RS

AND I WISH HIM LUCK FOR THAT

FINALLY YOU NEED THE MONEY MORE BRO

AND YES KEEP THE CHANGE!!!

[attachment deleted by admin]

[Ronnieboy]

Hi Admin,
I'm not able to read post from few people. For e.g  lbobo's item for sale "Fuji xt1 and 35mm 1.4"

Sent from my Nexus 6P using Tapatalk

That post has issue. Only that post. I too tried opening, but it becomes non-responsive

[framedrelay]

Hi Admin,
I'm not able to read post from few people. For e.g  lbobo's item for sale "Fuji xt1 and 35mm 1.4"

Sent from my Nexus 6P using Tapatalk

[Hyperdrive]

A few thoughts I'd like to share:

a) I always recommend that the buyer opt for insurance. Also, this insurance is against loss in transit, NOT damage to the item being shipped. FedEx India and DTDC do not ordinarily accept delicate items like cameras/lenses for shipment from retail customers. One has to sign a waiver absolving the carrier of responsibility in case of handling damage. Having sold a number of items here, just ONE person opted for insurance. Sad but true. Penny pinching can lead to pain later on.

b) I am not sure if Hillol's bad experience is handling damage or damage caused by improper packaging OR misrepresentation of the condition of the lens by the seller (giving the seller the benefit of a doubt here). The type of parts replaced can give a good indication of the cause.

Hillol, sorry to read about your experience. Please share what parts were replaced. Looks like the SC had to disassemble the lens completely so something was probably out of whack with the focus mechanism (hence the blurred photos).

c) As far as possible, always use the original box/carton. Take care to preserve these boxes in case you choose to sell at a later date. They are designed to protect the contents and are manufacturer approved methods of packing the product.

d) Although the shipment is at the buyer's risk (and cost), it is the sellers responsibility to pack the product in such a manner that it reduces the chance of damage during shipment. In Hillol's case I am rather surprised to read about the condition of the box.

When shipping lenses, it's best to ship by the original packaging, so that the lens doesn't shake at all within the box. People receive big and expensive lenses from abroad without any issue, only because of the excellent packaging.

BUT: Always remember to switch off the VR/IS system before shipping the lens to a long distance. Even minor vibration can damage the VR system. Even it's suggested that while travelling by car with the lenses, better to switch off the VR system.

Thanks
Nirmalya

Companies have tie ups with FedEx etc where they are held responsible for any handling damage or loss in transit. Unfortunately based on my experience we retail walk-in customers in India are not provided the same coverage so far as handling damage is concerned. That said I've not faced a problem so far with FedEx/DTDC/Blue Dart, the 3 companies I have used in the past. DTDC is the most cost effective.

Agreed about shipping in the original box as far as possible. Just a correction there, the AF-S and VR switches are electrical not mechanical. Switching them off will not "disengage" the mechanism but simply break the electrical contact in the circuit. So any shock to the package will affect the VR system regardless of the position of the switch.

[Somnath Goswami]

@Hillol , what are the parts replaced by Nikon? Please elaborate the nature of damage suffered by the lens.

regards
Somnath